FAQs

Using emaze

• How is Emaze different?
• What is Emaze all about?
• What software/hardware are required to use the Emaze platform?
• Do I have to set my screen to a specific resolution? What screen resolution is used in Emaze?
• Does Emaze run on iphones and smart phones?
• Can I use Emaze on my tablet?

Registering With emaze

• How do I create an Emaze account?

Privacy

• I have confidential data on my presentation- can this be seen by everyone?
• Can someone edit my Emaze content without my permission?
• I have a free account, can anyone see my work? Will it be shown in the Explore view?

Languages

• Does Emaze support languages like Arabic and Hebrew that are right to left?
• Can Emaze translate my text to another language?

Upgrades and Payments

• How can I get a refund?
• Are my payments made monthly or yearly?
• What features do each of the different premium plans offer?
• Can I use Emaze for free?
• Are there any special rates for teachers and students?
• How can I upgrade from a free user to a Premium account?

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Sharing and Collaborating

• Can I, a premium user, collaborate with a non- premium user?
• Can I show or send my presentation to someone else who is not signed up with Emaze?
• Can I edit a presentation together with another user?
• Can you clarify the difference between the following terms: Download, Share and Collaborate?
• I shared my presentation with someone and when they click the link to the presentation they receive the message "Permission denied". What should I do?

Login & password

• How can I change my password?
• I forgot my password, how can I retrieve it?

Download & Offline

• Can I save my presentation as a PDF file?
• Can I save the presentation to a disk? Desktop? Tablet or phone?
• Can a presentation be edited offline, without an internet connection?
• Can a presentation be played or viewed offline without an internet connection?

Linking and Embedding

• Can I embed my presentation to a website, or share it via Facebook and Twitter?
• Can I link my presentation to a website and play this link when I play my presentation?

Templates

• What is a Flyer Template?
• Do you offer a custom template?
• I found a great presentation in the Explore view, can I use it as the basis for my own presentation? If yes, how do I do this?
• What types of 3D and 2D templates do you offer?

Managing your presentation

• Is my presentation saved automatically?
• Can I print my presentation?
• I accidentally deleted my presentation. Can you help me?
• How can I name or rename my presentation?

Editing Presentations

• Can I make a copy of my presentation?
• What is the "Section" button for?
• Can I remove the Emaze logo from my slides and put in my own logo?
• My company has its own standard fonts and colors, can I adapt Emaze to this format?
• How can I change the font?
• Can I add animation to my presentation?

Playing presentations

• Can I hyperlink from one slide to another one?
• Can I control the timing of each slide?
• Can I play my presentation manually?
• How can I play my presentation a continuous loop?
• While playing my presentation how can I jump to a specific slide?
• While playing my presentation can I zoom into a section of the slide? How?