How do I cancel my premium account?

We are always striving to make our product something our users will love but recognize that sometimes our premium plans may not quite be right for you. If you wish to cancel your account, we completely understand and are happy to assist you.    

First, locate your email address listed on the top right side of your Account Page, click on the drop-down menu and choose the My Account link.



Next, locate and click on the Billing tab.  



Now, look to the bottom of the Billing section where it says, "click here," and then click on these words.


You will then be directed to the page where you can cancel your premium account.

If you have any further questions or comments, please feel free to reach us at

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  • Avatar
    Roberto Saldivar

    Hello, I need cancel my count.

  • Avatar

    Hi Roberto,

    Please feel free to contact us at to cancel your account. We are more than happy to assist you.

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